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17 August 2005

03:43 - Dutch Customer Service

Dear Mr. Klaver,

Thank you for your email. I am sorry to learn that you left your Ipod on board the aircraft.

If you wish to enquire if your Ipod has been delivered at Lost and Found you can call them at 0900 - 724 474 65 or send an e-mail to lost_found@schiphol.nl. More information is available - also in English - at the Schiphol Airport website: www.schiphol.nl.

In case your belongings are not at Lost and Found you may wish to contact your insurance company. KLM does not accept responsibility for unchecked baggage.

Good luck!

Kind regards,
Dominique Paquaij
Customer Care
KLM The Netherlands

Sounds like they have some promising leads!

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